AERIS ASSIST
Bid, Deal, and auction (site behavior)
This page is the operational spec for auctions and deals: listing fields, timers, winner logic, orders, taxes, and admin controls.
Admin — listings and orders
- CRUD on lists in Current and Upcoming.
- After auction completes: show winner (name and auction amount).
- Cashback/offers for all participants except the winner when configured for that product.
- Orders: list, view, update status. Fields: order id, booking date, username, product name, quantity, image, price, delivery address, order status.
- Order stages: pending, shipped, delivered, failed.
- Admin sends order confirmation email to user and vendor.
- Taxes, customs, and consumer-protection applicability calculated from the vendor’s country or region.
Bid vs deal — display and outcome
- Show top ranking bidder during the event.
- Bidding user details per product (unique/same bid range) with number of winners where applicable.
- Deal: user accepts lowest price; screen shows remaining time, date, and number of days.
- Bid: vendor accepts highest price; same time display.
- Sale is always between vendor and customer.
- Refund/cashback option for non-winners when configured (upload/refund path as specified in ops).
Guest bidding and vendor upload
- Bid as guest: no registration required to bid or deal; register after winning.
- Vendor submits: start and end date/time; main category, category, sub-category, brand, product/service name, duration, description.
- Media: photo, video, product assets; size chart where relevant.
- Expected price (bid range/amount), minimum bid amount, increment (minimum USD 1.00).
- Next bid must be at least current high bid + increment (or higher if user chooses).
- System suggests next bid amounts using minimum bid increase + current bid.
Live session and close
- Show all users currently in live bidding/deal.
- Countdown: remaining time, date, and days for the listing.
- At timer zero: vendor accepts highest bid at or above expected price (bid mode).
- After bid: winner = highest bid (name and bid amount); non-winners see cashback/offers if any.
- Payment, refunds, returns, and customer service handled through platform operations (admin).
- Winner email/notification: highest bidder won; item placed in account for checkout.
- Overseas vendor: winner pays product + taxes/customs/protection rules per vendor region.
- 24 hours to pay; failure restricts future bidding.
- Super admin may stop, restart, or cancel any auction at any time.
Related: Live platform requirements · Policies and checkout · Auctions · Deals