Terms & Conditions

1. Acceptance of Terms

By accessing, browsing, or using the GLRelief (GLRelief) website located at glrcf.org, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions and all applicable laws and regulations.

Agreement to Terms

• You must be at least 18 years old to use our services (or have parental consent if 13-17)
• You agree to comply with all applicable local, state, national, and international laws
• You agree not to use our services for any illegal or unauthorized purpose
• If you do not agree to these terms, you must not use our website or services

Modifications to Terms

GLRelief reserves the right to modify these terms at any time. We will notify users of material changes via email or prominent notice on our website. Continued use after changes constitutes acceptance of modified terms.

2. Services Provided

Our Services

GLRelief provides the following services:

• E-Commerce Marketplace: Platform for buying and selling products
• Online Auctions: Auction platform for bidding on items
• Charity & Fundraising: Platform for creating and supporting charitable campaigns
• Donation Processing: Secure donation processing and tax receipts
• Social Services: Free services including nikahfinder, real estate, job board, classifieds
• Media Gallery: Photo and video sharing platform
• Investment Opportunities: Social impact investment options

Service Availability

• We strive to maintain 99.9% uptime but cannot guarantee uninterrupted service
• Services may be temporarily unavailable for maintenance or updates
• We reserve the right to modify, suspend, or discontinue services at any time
• We are not liable for any loss due to service unavailability

3. User Accounts

Account Registration

• You must provide accurate, current, and complete information when creating an account
• You are responsible for maintaining the security of your account credentials
• You are responsible for all activities that occur under your account
• You must notify us immediately of any unauthorized access to your account
• One person or entity may maintain only one account

Account Responsibilities

• Keep your password confidential and secure
• Update your account information promptly when it changes
• Do not share your account with others
• Do not use another person's account
• Enable two-factor authentication when available (highly recommended)

Account Suspension or Termination

We reserve the right to suspend or terminate accounts that violate these terms, engage in fraudulent activity, or abuse our services.

4. Purchases & Payments

Purchase Agreement

• By placing an order, you agree to purchase the item at the listed price
• All prices are in USD unless otherwise stated
• Prices include applicable taxes where required by law
• We reserve the right to refuse or cancel orders at our discretion
• Orders are subject to product availability

Payment Terms

• Payment is required at checkout (unless using Buy Now, Pay Later)
• Accepted payment methods: Credit/Debit cards, PayPal, Apple Pay, Google Pay, Bank Transfer, Cryptocurrency
• You authorize us to charge your payment method for all purchases
• Failed payments may result in order cancellation
• See our Payment Options page for details

Shipping & Delivery

• Shipping costs and delivery times vary by item and location
• We are not liable for delays caused by carriers or customs
• Risk of loss transfers to buyer upon delivery to carrier
• See our Shipping Policy for details

Returns & Refunds

• 30-day return window for most items (see Return Policy)
• Refunds processed to original payment method
• Some items are non-refundable (custom items, digital products, etc.)

5. Auctions & Bidding

Bidding Rules

• All bids are binding and cannot be retracted
• Minimum bid increments apply to all auctions
• Auto-bidding is available for registered users
• Winning bidders must complete purchase within 48 hours
• See our Auction Terms for detailed rules

Payment for Auction Wins

• Payment required within 48 hours of auction end
• Failure to pay may result in account suspension and relisting of item
• Buyer's premium (5%) applies to all auction wins
• Shipping costs are buyer's responsibility

Auction Disputes

All auction disputes are resolved through our Dispute Resolution process.

6. Donations & Fundraising

Donation Terms

• All donations are voluntary and non-refundable
• GLRelief is a registered 501(c)(3) nonprofit organization (EIN 52-XXXXXXX)
• Donations may be tax-deductible in the U.S. to the extent allowed by law (consult a tax professional for your situation)
• Tax receipts issued for donations over $25
• See our Donation Terms for details

Fundraising Campaigns

• Campaign creators must provide accurate information
• Funds must be used for stated charitable purpose
• Campaign updates required periodically
• GLRelief monitors campaigns for compliance
• Misuse of funds may result in legal action

Recurring Donations

• You can cancel recurring donations at any time
• Cancellations take effect on next billing cycle
• Email notifications sent before each recurring charge

7. User Content & Intellectual Property

User-Generated Content

• You retain ownership of content you upload (photos, reviews, listings, etc.)
• By uploading content, you grant GLRelief a non-exclusive license to use, display, and distribute it
• You are responsible for ensuring you have rights to upload content
• You must not upload copyrighted material without permission
• GLRelief reserves the right to remove any content that violates these terms

GLRelief Intellectual Property

• All content on GLRelief website is owned by GLRelief or licensed to us
• You may not reproduce, distribute, or create derivative works without permission
• GLRelief name, logo, and trademarks are protected intellectual property
• Unauthorized use of GLRelief intellectual property is prohibited

DMCA Copyright Policy

If you believe your copyright has been infringed, contact us at [email protected] with:

• Identification of copyrighted work
• Location of infringing material on our site
• Your contact information
• Statement of good faith belief of infringement

8. Prohibited Activities

You Agree NOT to:

• Use our services for any illegal purpose
• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Harass, abuse, or harm other users
• Upload malicious software or viruses
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our services
• Use automated systems to scrape or crawl our site
• Create fake accounts or reviews
• Engage in fraud, scams, or deceptive practices
• Sell prohibited items (weapons, drugs, stolen goods, etc.)
• Manipulate prices or bids
• Circumvent security measures

Consequences

Violation of these prohibitions may result in:

• Immediate account suspension or termination
• Legal action
• Reporting to law enforcement
• Forfeiture of funds or items

9. Limitation of Liability

Disclaimer of Warranties

GLRelief provides services "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:

• Merchantability
• Fitness for a particular purpose
• Non-infringement
• Accuracy or reliability

Limitation of Liability

To the maximum extent permitted by law:

• GLRelief is not liable for indirect, incidental, or consequential damages
• Our total liability is limited to the amount you paid for the specific service
• We are not liable for third-party actions or content
• We are not liable for service interruptions or technical issues
• We are not liable for transactions between users (buyers and sellers)

Indemnification

You agree to indemnify and hold GLRelief harmless from any claims, damages, losses, or expenses arising from:

• Your use of our services
• Your violation of these terms
• Your violation of any rights of another party
• Content you upload or post

10. Account Termination

Termination by You

• You may close your account at any time
• Contact us or use account settings to request closure
• Outstanding orders must be completed before closure
• Some information may be retained for legal/tax purposes

Termination by GLRelief

We may suspend or terminate your account if:

• You violate these Terms & Conditions
• You engage in fraudulent or illegal activity
• You abuse our services or other users
• You fail to pay for purchases or auction wins
• Required by law or court order

Effect of Termination

• Access to your account and services will be revoked
• Outstanding obligations must be fulfilled
• Some information may be retained per our Privacy Policy

11. Changes to Terms

Modification Rights

• GLRelief reserves the right to modify these terms at any time
• Material changes will be notified via email or website notice
• Last updated date shown at top of this page
• Continued use after changes constitutes acceptance

Your Rights

• You may discontinue use if you don't agree with changes
• Close your account if changes are unacceptable
• Review terms periodically for updates

12. Governing Law & Disputes

Governing Law

These Terms & Conditions are governed by the laws of the State of West Virginia, United States, without regard to conflict of law principles.

Dispute Resolution

• Disputes will be resolved through our Dispute Resolution process
• For unresolved disputes, binding arbitration may be required
• You waive right to class action lawsuits
• Arbitration conducted under American Arbitration Association rules

13. Severability

If any provision of these terms is found to be unenforceable or invalid, the remaining provisions will remain in full effect. The invalid provision will be replaced with a valid provision that most closely matches the intent of the original.

14. Entire Agreement

These Terms & Conditions, together with our Privacy Policy, Cookie Policy, and other referenced policies, constitute the entire agreement between you and GLRelief regarding use of our services.

15. Contact Us